![]() For example, you can post announcements about your business on your status. WhatsApp has a myriad of features that can be used to maximize your sales. ![]() You also can provide better and faster services to your customers by using WhatsApp Web on your PC or laptop.Īlso, use the call logging management feature of the CRM application to log conversations in each call, increase understanding of prospects, and optimize customer service. Not only that, WhatsApp’s features such as chat, voice chat, and video calls are useful to provide better assistance for your customers. This data proves that using WhatsApp for business helps you increase sales and provide better customer service. This data proves that chatting helps you increase sales and provide better customer service. Also, 53 percent of respondents prefer shopping with stores that respond to their chat. According to a survey conducted by Nielsen, more than 67 percent of respondents prefer to communicate via chat with businesses. WhatsApp is the best platform to increase conversion rates. WhatsApp Marketing Strategy Improved customer service ![]() Therefore you need a strategy to increase sales with WhatsApp marketing. That’s why WhatsApp is not the best option for you to run a large-scale campaign. Moreover, WhatsApp group chat is also limited to 256 recipients at a time. ![]() WhatsApp does not have advertising features thus grabbing potential customers to contact you via WhatsApp requires creativity. You can also send campaigns to WhatsApp contacts directly from the system. Besides, the user number growth is what makes WhatsApp marketing interesting.īy using a marketing automation system, companies can increase targeted prospects, build better relationships with clients, and optimize marketing efforts. Two main keys that differentiate WhatsApp from other social media platforms are it’s more personal and the messages conveyed are authentic. This is what drives top companies around the world to utilize this chat platform to market their products through WhatsApp marketing. Compared to other social media platforms, WhatsApp has the most monthly users, roughly more than 1,5 billion of them. ![]()
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